💼 Recruitment Support – How to Get in Touch (The YNA Way!)

At YNA, we’re all about making communication easy — whether you’re a field staff member checking on your application or a client looking for help with new staff, our Recruitment Team is here to help!

We know things can get busy, and sometimes you just need to reach the right person quickly. This guide will help you know who to contact, when, and how — plus how we can best support you.

🤝 Who the Recruitment Team Helps

The Recruitment team supports:
👩‍⚕️ Field Staff – applying, updating details, or checking onboarding progress.
🏥 Clients – looking for new staff or wanting to discuss staffing solutions.

Our goal is to make the process smooth, fast, and friendly for everyone.

📞 When to Contact Recruitment

You can reach out to Recruitment if you:

Are a new applicant wanting to check on your progress.

Need help with documents, compliance, or training during onboarding.

Want to update your details (like qualifications or availability).

Are a client looking to start the recruitment process for new roles.

💬 Tip: If you’re a current field staff member calling about shifts, payroll, or allocations — contact Allocations (13 10 99) instead. Recruitment focuses on onboarding and applications.

🕓 Response Times

Recruitment operates during business hours, Monday to Friday, 8:30 am – 5:00 pm (ACST).
If you contact us outside of these hours, we’ll respond the next business day.

For urgent matters outside of hours (e.g., cancellations or active shift issues), please contact Allocations — they’re available 24/7.

📱 How to Contact Recruitment

You can reach our friendly Recruitment Team via:

📞 Phone: (08) 7129 5000
✉️ Email: recruitment@yna.com.au
🌐 Website: www.yna.com.au

💡 Hint: If you’re calling, have your full name and the role/location you applied for ready — it helps us find your details faster!

❤️ The YNA Way – Communication with Care

When you contact Recruitment, you can expect:

A friendly, respectful tone — we’re here to help!

Clear updates about your application or documents.

Timely responses (we’ll never leave you hanging).

Supportive guidance on your next steps.

And we ask that everyone — staff and clients alike — communicate with the same warmth and respect. We’re all working toward the same goal: delivering great care together.

💚 Quick Summary

🌟 We’re Here for You

The YNA Recruitment Team is here to make your journey — whether as a staff member or client — easy, respectful, and human.
We’re proud of what we do, and we love working with people who share our passion for quality care.

💙 Together, we build strong teams and better care.